Carriage Terms by Caonimashabi

These Carriage Terms (Shipping Terms & Policy) are effective as of the date of last update and apply to all orders placed on our website, caonimashabi.com. These terms govern the shipping, delivery, and carriage of products ordered through our platform. Please read these terms carefully before placing an order.

Shipping Costs

Shipping costs are calculated at checkout based on the destination country/region and the total weight of your package. The exact shipping fee will be displayed before you confirm payment. In some cases, we may offer free shipping for orders above a certain threshold; however, such promotions are subject to change and availability. Shipping charges are non-refundable in cases where the customer refuses delivery or provides an incorrect address that results in return shipping fees.

Shipping Methods

We offer the following shipping methods to ensure timely delivery:

• Standard Shipping: Estimated delivery within 7–21 business days after processing.
• Expedited Shipping: Estimated delivery within 5–12 business days after processing.
• Express Shipping: Estimated delivery within 3–7 business days after processing.

Availability of shipping methods varies by destination. All shipped orders include tracking numbers provided by the carrier.

Shipping Destinations

Caonimashabi ships internationally to most countries and regions listed during checkout. Customers should verify shipping availability for their specific location at checkout. While we strive to ship to APO/FPO military addresses and other international destinations, we reserve the right to decline shipping to any region due to legal restrictions, carrier limitations, or security concerns.

Order Processing Time

Orders are processed within 1–3 business days after successful payment confirmation. Processing times do not include weekends or public holidays. Orders placed on weekends or holidays will be processed on the next business day. During peak seasons—such as holidays or major sales events—processing times may be extended due to increased order volume.

Delivery Timeframes

Delivery timeframes depend on the shipping method selected and the destination country. Estimated delivery windows are as follows: Standard (7–21 business days), Expedited (5–12 business days), Express (3–7 business days). These are estimates only and are not guaranteed. We are not responsible for delays caused by customs clearance, adverse weather conditions, carrier errors, or other unforeseen circumstances beyond our control.

Shipment Tracking

Once your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package via the carrier’s official website. Note that it may take 24–48 hours for tracking information to appear after dispatch. We recommend checking tracking details regularly throughout the delivery process.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, import taxes, and fees imposed by the destination country. The customer is solely responsible for paying any such charges upon delivery. We are not liable for delays caused by customs inspections or regulatory requirements. Customers should contact their local customs office for accurate information on applicable duties. We cannot mark packages as gifts or declare values lower than actual purchase price to avoid customs fees, as this would violate international trade regulations.

Lost, Damaged, or Delayed Shipments

If your package arrives damaged or is lost in transit, please notify us within 7 days of the estimated delivery date. We will work with the carrier to investigate the issue and assist with filing claims when necessary. However, we are not liable for delays caused by carriers, customs authorities, or natural disasters. Our responsibility ends once the package is handed over to the shipping provider.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping addresses at checkout. We are not liable for packages delivered to an incorrect address supplied by the customer. If a package is returned due to an invalid address, the customer may be charged additional fees for reshipment. If you notice an error in your shipping address immediately after ordering, please contact us right away so we may attempt to correct it before shipment.

Contact Us

If you have any questions about our Carriage Terms or your shipment, please contact us using the details below:

You can also visit our website at caonimashabi.com for more information and support resources.