Contact us

Welcome to Caonimashabi – We’re Here to Help

At Caonimashabi, your experience matters. Whether you have questions about your order, need sizing advice, or simply want to share your feedback, our team is just a message away. We’re committed to making your shopping experience seamless, fast, and enjoyable. Reach out anytime—we’re here to assist you.

Get In Touch

You can reach us using the contact details below:

Our Store Group

📍 Address: 6651 Queen Street, Sunderland, United Kingdom

📧 Email: contact@caonimashabi.com

📞 Phone: 016977 95268

🌐 Web: caonimashabi.com

Visit our main site at: caonimashabi.com

How Can We Help?

  • Check the status of your order
  • Ask about product sizing and fit
  • Inquire about shipping times and delivery
  • Start a return or exchange process
  • Get details on our T-Shirts, Hoodies, and new collections

What to Include in Your Message

To help us respond quickly and accurately, please include the following in your message:

  • Your full name and email address
  • Your order number (if applicable)
  • A clear description of your question or issue
  • Any relevant photos or screenshots (for damaged or incorrect items)

Our Commitment to You

Customer satisfaction is our top priority. We strive to respond to all inquiries within 24–48 hours during business days. Every message from you is handled with care, and we’re dedicated to resolving your concerns promptly and professionally.

When you shop with Caonimashabi, you’re supporting a cross-border direct-to-consumer brand that values transparency, quality, and trust. We offer secure, trusted payment methods to ensure your information is protected at every step.

Thank you for choosing Caonimashabi. We look forward to hearing from you.